Well, hello there.

I’m a Chicago-based UX Writer/Content Designer with 8+ years of experience in the fintech industry. My work has covered consumer and small business financing products in the US and UK markets. Please feel free to take a look around, and thanks for stopping by!

  • PayPal Credit account approaching persistent debt warning

    Persistent Debt

    Consumer financing

    See Case Study
  • Screenshot of online loan payment schedule webpage showing transaction history with dates, amounts, and status indicators for payments made, failed, and pending, plus options to make a payment or view current loan.

    Revamping Installment Loan Payment Schedule

    Consumer financing

    See Case Study
  • Image of UX Content Style Guide Page

    UX Content Style Guide for Consumer Financial Brand

    Consumer financing

    Read More
  • Screenshot of a mobile app welcome page for a banking or financial service, with an illustration of a hand holding a smartphone, alongside dollar bills and a calendar, and buttons labeled 'Next' and 'Skip'.

    Mobile App Onboarding

    Consumer financing

    Read More
  • Flowchart showing customer service chatbot improvements for dissatisfied customer experiences with conditional responses and acknowledgments.

    Customer Service Chatbot Improvements

    Small business financing

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